our family respite
Integration, consistency & transparency
Your trusted NDIS provider of personalised overnight respite services, with homes located throughout NSW
Residential Family Respite Services
We are a dedicated NDIS provider, specialising in offering overnight Short-Term Accommodation (STA) and respite stays for both adults and children with special needs. Our services are designed to provide a safe and nurturing environment, ensuring that your loved ones are well cared for in a home-like setting. We have a team of experienced and compassionate carers who host participants in their own family homes, creating a personalised and welcoming atmosphere.
Our primary goal is to offer a secure, happy, and nurturing environment for your special loved ones, providing an alternative that is both more affordable and personalised compared to traditional commercial group homes. By staying in the carer’s own family home, participants benefit from a more intimate and supportive setting, where their unique needs and preferences are the focus of attention. We believe that this individualised approach not only enhances their wellbeing but also offers families peace of mind knowing their loved ones are in good hands.
Services we provide
We offer three core services: overnight STA, respite stays, and holiday camps. We also provide bespoke services, so please get in touch to discuss your specific needs
Our Regular Overnight Respite Care offers consistency, flexibility, and reliability, with stays typically one weekend every 4 weeks, adjustable scheduling, and the same carer available for ongoing support and emergencies.
Our Emergency Respite Care provides immediate support during urgent or unforeseen circumstances, offering immediate support, extended stays up to 6 weeks, and peace of mind during critical times.
Our School Holiday Camps offer an exciting three-night escape with fun and adventure, featuring frequent availability, exciting activities at a farm stay in Forster NSW, and a safe, engaging environment for children.
faqs
Frequently Asked Questions
Our carers come equipped with varying levels of facilities to support and accommodate individuals with significant physical disabilities. Depending on your location, we are committed to matching you with a carer whose facilities align with your specific mobility needs.
We are currently in the process of becoming a registered NDIS provider, and our application is pending approval. This step reflects our commitment to providing the highest standards of care and expanding our services. Becoming a registered provider will allow us to offer even greater support and reassurance to our clients and their families.
For more information on the differences between registered and non-registered providers and what this means for you, CLICK HERE to learn more.
We tailor our respite services to align with the participant’s schedule and needs, creating a bespoke plan that suits them best. Our carers are available during both weekends and weeknights to ensure flexibility and convenience.
For clients with a plan-managed or self-managed NDIS package, we invoice either the plan manager or the client directly, with respite services typically funded from the core services portion of their NDIS plan.
Our process begins with an initial phone conversation to gain a deeper understanding of your loved one’s requirements. Following this, we move to a ‘meet & greet’, at the carers home. We communicate throughout the entire process and get feedback along the way. With our model of respite, the right fit is important to us and our carers, as it is for our participants.
We utilise a comprehensive ‘About Me’ form for all new clients to capture their interests, hobbies, care, social and medical needs, as well as their preferences. This thorough understanding allows us to tailor our support effectively.
Yes, all our carers are fully insured, providing peace of mind although we sincerely hope it will never need to be used!
our work
A glimpse of things we’ve done with our clients
Your trusted NDIS provider of personalised overnight respite services, with homes located throughout NSW